Legal
Privacy Policy
CloudFox is committed to protecting the personal data of our clients, prospective clients, partners and website visitors.
This Privacy Policy explains how we collect, use, disclose and protect personal data in connection with our website, business development activities and professional services.
Information We Collect
We may collect personal data when you contact us, request a consultation, submit an enquiry, communicate with our team or engage CloudFox for professional services.
This may include:
- name
- business contact details
- company and job title
- enquiry or project information
- communications with CloudFox
- information contained in proposals, meetings or project correspondence
- basic website usage and technical information
How We Use Information
We may use personal data to:
- respond to enquiries
- arrange consultations and meetings
- understand business requirements
- prepare proposals and quotations
- manage client relationships
- deliver consulting and technology services
- administer contracts and billing
- improve our website and services
- meet legal, regulatory and security obligations
CloudFox does not sell personal data.
Client Information and Project Materials
During consulting or implementation engagements, clients may provide CloudFox with business documents, system information, technical materials or other project-related information.
Such information will be handled in accordance with the applicable client agreement, confidentiality obligations and agreed project requirements.
CloudFox will only use client information for purposes reasonably connected with the engagement unless otherwise agreed.
Service Providers
We may use third-party service providers to support our business operations, including cloud hosting, email, collaboration, analytics and professional services.
Where appropriate, we require service providers to handle information securely and only for authorised purposes.
Data Security
We take reasonable administrative, organisational and technical measures to protect personal data and confidential business information against unauthorised access, loss, misuse or disclosure.
Data Retention
We retain information only for as long as reasonably required for business, contractual, legal or regulatory purposes.
International Processing
Some technology providers used by CloudFox may process information outside Singapore.
Where applicable, we take reasonable steps to ensure appropriate safeguards are in place.
Your Rights
Subject to applicable law, you may request access to or correction of your personal data, or contact us regarding the way your personal data is handled.
Contact
Privacy-related enquiries may be submitted through the contact details published on the CloudFox website.
Updates
We may update this Privacy Policy from time to time. The latest version will be published on this page.